Service Disclaimer

Last Updated: May 21, 2025

The information provided by Road Resolve ("we," "us," or "our") on RoadResolve.com (the "Site") and through our services (the "Services") is for general informational and educational purposes only. All information on the Site and provided by our Services is offered in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.

1. AI-Powered Diagnostic Information

The AI diagnostic tool provides preliminary suggestions based on the symptoms and vehicle information you input. This diagnosis is generated by an artificial intelligence model and is intended to offer potential areas of concern and possible next steps.

  • Not a Substitute for Professional Mechanic Advice: The AI diagnosis is NOT a substitute for a physical inspection and diagnosis performed by a qualified, certified automotive mechanic. Complex vehicle systems often require hands-on examination and specialized diagnostic equipment.
  • Informational Purposes Only: The information should be used as a starting point for your understanding and to facilitate more informed discussions with a professional mechanic.
  • No Guarantee of Accuracy: While we strive to provide helpful insights, the AI model may not always be accurate or complete. Vehicle problems can be multifaceted, and symptoms can be indicative of various underlying issues.
  • No Liability: Road Resolve shall not be held liable for any actions taken, decisions made, repairs attempted, or costs incurred based on the information provided by the AI diagnostic tool. You assume full responsibility for any reliance on this information.

2. Mechanic Locator Service

The mechanic locator service suggests local repair shops based on the postal code you provide and information sourced from third-party services like Google Places API.

  • Not an Endorsement or Recommendation: Listing a mechanic does not constitute an endorsement, recommendation, or guarantee of their services, quality of work, or pricing by Road Resolve.
  • Third-Party Information: Information about mechanics (e.g., ratings, reviews, opening hours) is provided by Google and other third parties and is subject to change. We do not verify this information independently and cannot guarantee its accuracy or timeliness.
  • Your Responsibility: It is your sole responsibility to research, vet, and choose a mechanic. We encourage you to check reviews from multiple sources, ask for quotes, and verify credentials before engaging any mechanic's services.
  • No Liability for Mechanic Services: Road Resolve is not a party to any agreement or transaction between you and any mechanic found through our Service. We are not liable for any damages, losses, disputes, or issues arising from your interactions with or the services provided by any third-party mechanic.

3. Estimated Repair Costs and Information

Any estimated repair costs, parts costs, or labor hours provided by the AI diagnostic tool are general estimates based on common scenarios and available data. Actual costs can vary significantly based on your specific vehicle condition, geographic location, the specific mechanic chosen, parts availability and type (OEM vs. aftermarket), and the precise nature of the repair needed.

4. User Responsibility

You are solely responsible for any actions you take based on information obtained from Road Resolve. Always exercise caution and common sense when dealing with vehicle repairs. If you are not qualified or comfortable performing any checks or repairs yourself, please consult a professional mechanic.

By using our Site and Services, you acknowledge that you have read, understood, and agree to this Disclaimer.